Get in Touch With Us
Whether you have spotted something on rolledrugs.com that needs a second look, want to ask about how a particular sweepstakes casino works, or simply have feedback on our coverage, this page explains how to get a message to us and what happens once you do.
Ways to Reach the Sweepstakes Casinos Team
The best way to contact us is by email. We read every message that comes in, and while we can't promise legal advice or personal recommendations on which platform to join, we can help with questions about our content, corrections, or general clarifications about how sweepstakes casinos operate. Please include a short summary of your enquiry in the subject line so it reaches the right person faster.
We aim to respond within a few working days. During busier periods, such as when new operators launch or promotions change across the industry, it may take a little longer, but every message gets a real reply from someone on the team, not an automated response.
What We Can and Cannot Help With
Readers write in for a range of reasons, and it helps to know where our team can genuinely add value:
- Content questions — If something in one of our reviews or comparisons of platforms like Spinblitz, Casino.Click, or Free Spins is unclear, ask us directly and we'll clarify.
- Corrections — Sweepstakes casino terms, eligible states, and promotional offers change frequently. If you notice something that looks outdated, we want to know so we can verify and update it.
- Site feedback — Ideas for topics you'd like covered, whether that's payment methods, redemption timelines, or new operators entering the space, are genuinely useful to us.
- General industry questions — We can explain how the dual-currency sweepstakes model works, how Gold Coins differ from Sweepstakes Coins, or how "no purchase necessary" entry typically functions, in general terms.
What we can't do is act on your behalf with an operator, resolve individual account or redemption disputes, or confirm whether a specific site is legal for you to use in your state. For account issues — deposits, redemptions, verification, or a stuck withdrawal — you'll need to contact the operator's own support team directly, since only they can access your account and terms.
We also aren't able to offer legal advice. Sweepstakes casino availability varies by state, some jurisdictions restrict or prohibit them, and rules change over time. If you're unsure whether a platform operates where you live, the operator's terms and conditions page and your state's current regulations are the places to check.
Questions About Specific Platforms
If your message relates to one of the platforms we cover, such as SplashCoins, Crown Coins, Lucky.me, Spree, Crash Duel, Mr Goodwin, or FortuneWheelz, please mention the platform name and, where relevant, roughly when you signed up or noticed the issue. This helps us understand whether it's something worth flagging in our own coverage, even though we still can't intervene directly with the operator on your behalf.
If you're comparing options and looking for a broader view, our guide to alternative casino options may also be a useful starting point alongside anything you raise with us.
A Note on Accuracy and Responsible Play
We try to keep every review, offer detail, and state-eligibility note as current as possible, but sweepstakes casino terms, minimum ages, and redemption thresholds do change. If you've relied on something we published and later found it inaccurate, please tell us — reader corrections are one of the main ways we catch outdated details.
If your message touches on concerns about your own play habits or someone else's, let us know and we'll point you toward general responsible-play resources. We're not a support service for gambling-related harm, but we take the topic seriously and would rather direct you somewhere appropriate than ignore it.
What Happens Once You Send a Message
- Your message is read by a member of our editorial team, not a bot.
- If it's a correction or factual query, we verify it against current sources before replying.
- If it needs input from someone else on the team, we'll loop them in rather than guess.
- You'll get a direct reply, usually within a few working days.
Thanks for taking the time to read this far. Genuine questions and honest feedback are what keep a comparison site like this useful, so if something's on your mind, it's worth sending over.